The digitization and consolidation of its back-office operations, as well as the plans to attract and train more top technology talent are part of a broader effort by Manulife Canada to re-orient its customer experience across each of its business lines.
This guide covers a range of topics from fintech to behavioral ‘nudges’, and includes an introduction to ‘why the world is turning to behavioral science’ by Robert Cialdini.
JP Morgan is building a virtual assistant to help make life easier for corporate treasury clients that must handle thousands of accounts in multiple currencies.
Jaron Lanier, an internet and VR pioneer from the 1980s and 1990s is warning people to delete their social media accounts.
The CDO role is becoming more prevalent at banks and insurance companies.
Bloomberg brings in leading industry players to discuss crypto’s future
With over 3 million accounts Acorns is a threat.